Privacy Policy
Who We Are / Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
- Info@ibacalifornia.us
- +1 (310) 800-0662
- Torrance, CA 90503 (IBAC)
Information We Collect
We may collect personal information in the following ways:
A) Information you provide directly
When you fill out forms on our site (e.g., admission form, contact form, support ticket), we may collect:
- Identity & contact details: name, email address, phone number
- Application details: passport or Real ID details (if you choose to submit them), program selection, and related information
- Documents you upload: CV/resume, certifications, screenshots, and other files you provide
- Support requests: subject, category, and message/description content
B) Information collected automatically
When you browse our website, we may automatically collect:
- Device and browser information (e.g., IP address, device type, browser type)
- Approximate location (based on IP)
- Pages viewed, links clicked, and time spent on pages
This data is typically collected through cookies or similar technologies (see Section 6).
How We Use Your Information
We use personal information to:
- Process and manage admissions and enrollment requests
- Respond to contact requests, questions, and counseling/support inquiries
- Handle support tickets (academic, customer service, web portal, finance)
- Provide and improve our services, website functionality, and user experience
- Communicate with you about programs, updates, or important notices (you can opt out of marketing at any time)
- Protect against fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms/policies
Legal Bases for Processing (GDPR/UK-style language, if applicable)
Depending on your location, we rely on one or more of these legal bases:
- Consent (for example, when you submit a form or agree to cookies where required)
- Contract / steps before a contract (to process your application and provide requested services)
- Legitimate interests (to operate and improve our website and services, and keep them secure)
- Legal obligation (to comply with laws and regulations)
How We Share Your Information
We do not sell your personal information.
We may share your information only as needed with:
- Service providers who help us operate the website and services (hosting, forms, email systems, analytics, customer support tools)
- Academic or partner organizations involved in admissions coordination or program delivery when you request services that require it (for example, support with enrollment or coordination)
- Authorities or regulators if required by law, court order, or to protect rights and safety
- Business transfers (if IBAC is involved in a merger, acquisition, or reorganization)
We require vendors and partners to protect personal information and use it only for approved purposes.
Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
We may share your information only as needed with:
- Keep the website working properly
- Remember preferences
- Understand traffic and usage trends
- Improve performance and content
Your choices: You can control cookies through your browser settings. Some features may not work properly if you disable cookies.
(If you use specific tools like Google Analytics, Meta Pixel, etc., I can add them by name — but I didn’t see them listed clearly on the pages we reviewed.)
Data Retention
We keep personal information only for as long as necessary to:
- provide services you request,
- manage admissions/support,
- meet legal, accounting, or reporting obligations,
- resolve disputes, and
- enforce agreements.
Uploaded documents (e.g., CV/resume, IDs, screenshots) are retained only as long as needed for the purpose you submitted them for, then securely deleted where possible.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
International Transfers
If you access our services from outside the United States, your information may be processed in countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us so we can delete it.
Your Privacy Rights
Depending on your location, you may have rights such as:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion (where legally allowed)
- Object to or restrict processing (in certain cases)
- Withdraw consent (where processing is based on consent)
- Receive a copy of your information (data portability, where applicable)
How to exercise rights: Email us at Info@ibacalifornia.us
California Privacy Notice (if applicable)
If you are a California resident, you may have additional rights under California privacy laws. We do not sell personal information. You may request access, deletion, or correction as permitted by law.
Third-Party Links
Our website may contain links to third-party websites (e.g., partners or social media). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Effective Date.”